Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information when you use Bnworksys services.
Information We Collect
When you interact with our platform, we collect various types of information to provide you with the best possible service. This isn't just about forms you fill out – though that's part of it. We also gather technical data that helps us understand how our platform performs.
Personal Information
We collect personal details when you register for our trading education programs or contact us for support. This includes your name, email address, phone number, and location information. Sometimes we need additional verification documents for certain advanced programs.
Technical Data
Our systems automatically collect information about your device, browser type, IP address, and how you navigate through our platform. This technical data helps us improve our services and troubleshoot any issues you might encounter.
Learning Progress Information
As you progress through our educational materials, we track your learning achievements, course completions, and areas where you spend more time. This data helps us personalize your learning experience and suggest relevant content.
Important: We never collect your actual trading account information, passwords, or financial data from external platforms. Our focus is purely on education and skill development.
How We Use Your Information
The information we collect serves several important purposes, all aimed at improving your experience with our financial education platform. We're not in the business of selling data – we're in the business of education.
- Providing access to our stock market education programs and learning materials
- Personalizing your learning experience based on your progress and interests
- Sending important updates about your courses, new educational content, and platform improvements
- Responding to your questions and providing technical support when needed
- Analyzing platform usage to identify areas for improvement and new feature development
- Ensuring platform security and preventing unauthorized access to educational content
- Complying with legal requirements and maintaining accurate records of our educational services
Communication Preferences
You have full control over the types of communications you receive from us. We send educational updates, course notifications, and platform announcements, but you can adjust these preferences in your account settings at any time.
We also use aggregated, anonymized data to understand broader learning patterns. This helps us develop better educational content and improve our teaching methods, but it never includes personally identifiable information.
Information Sharing and Disclosure
We take a conservative approach to sharing your information. In most cases, we keep your data within our systems and only share it when absolutely necessary for providing our services or meeting legal obligations.
Service Providers
We work with trusted third-party services to deliver our educational platform. This includes email delivery services, cloud hosting providers, and payment processors for course fees. These partners are contractually bound to protect your information and use it only for the specific services they provide to us.
Legal Requirements
We may disclose your information when required by law, such as responding to court orders, legal proceedings, or regulatory inquiries. We'll always review such requests carefully and share only the minimum information necessary to comply with legal obligations.
Business Transfers
If Bnworksys undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We would notify you of any such change and ensure the receiving organization maintains the same privacy protections.
We Never: Sell your personal information to third parties, share your learning progress with employers without your consent, or use your data for purposes unrelated to our educational mission.
Data Security and Protection
Protecting your information is a top priority for us. We've implemented multiple layers of security to safeguard your personal data and ensure your learning experience remains private and secure.
Technical Safeguards
Our platform uses industry-standard encryption to protect data both in transit and at rest. All communications between your device and our servers are secured with SSL/TLS encryption. We regularly update our security protocols and conduct vulnerability assessments.
Access Controls
Only authorized personnel have access to your personal information, and access is limited to what's necessary for their specific job functions. We maintain detailed access logs and regularly review who has access to what information.
Data Backup and Recovery
We maintain secure backups of your information to prevent data loss, but these backups are also encrypted and stored in secure environments. Our disaster recovery procedures ensure your learning progress and account information remain safe.
While we implement strong security measures, no system is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential. If you notice any suspicious activity on your account, please contact us immediately.
Your Privacy Rights
You have significant control over your personal information and how we use it. These rights aren't just theoretical – we've built tools and processes to help you exercise them easily.
- Access: You can request a copy of all personal information we have about you
- Correction: Update or correct any inaccurate information in your account
- Deletion: Request deletion of your personal information, subject to certain legal requirements
- Portability: Receive your data in a structured, commonly used format for transfer to another service
- Restriction: Limit how we process your information in certain circumstances
- Objection: Object to certain types of data processing, particularly for marketing purposes
How to Exercise Your Rights
To exercise any of these rights, contact us at info@bnworksys.com with your request. We'll verify your identity and process your request within 30 days. For account updates and preference changes, you can also use the settings in your user account.
Some rights have limitations. For example, we may need to retain certain information for legal compliance or to complete transactions you've initiated. We'll explain any limitations when you make a request.
Data Retention
We don't keep your information forever. Our retention periods are based on the type of information, our business needs, and legal requirements. Generally, we keep your data only as long as necessary to provide our services and meet our obligations.
Account Information
We retain your account information and learning progress for as long as your account remains active. After account closure, we keep this information for up to 7 years to comply with business record requirements and handle any potential disputes.
Communication Records
Customer support communications and educational correspondence are retained for 3 years to help us improve our services and provide consistent support. Marketing communications tracking is kept for 2 years or until you unsubscribe.
Technical Data
Website analytics and technical performance data are typically retained for 1-2 years. This information helps us maintain platform performance and plan for future improvements.
When retention periods expire, we securely delete or anonymize your information. Some data may be retained longer if required by law or for legitimate business interests, such as fraud prevention or security investigations.
International Data Transfers
Our primary operations are based in Thailand, but some of our service providers and backup systems may be located in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place.
Transfer Safeguards
All international data transfers are protected by contractual agreements that require the same level of data protection we provide. We work only with service providers who demonstrate strong privacy and security practices.
Regional Considerations
We comply with applicable data protection laws in all jurisdictions where we operate. This includes Thailand's Personal Data Protection Act and other relevant privacy regulations that may apply to our international users.
If you have concerns about international transfers of your data, please contact us. We can provide more specific information about where your data is processed and the safeguards in place.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience and understand how you interact with our platform. We're transparent about what we track and why.
Essential Cookies
These cookies are necessary for our platform to function properly. They enable basic features like page navigation, access to secure areas, and remembering your login status. You can't opt out of these cookies if you want to use our services.
Analytics Cookies
We use analytics cookies to understand how users interact with our educational content. This helps us identify popular learning materials, technical issues, and opportunities for improvement. This data is aggregated and doesn't identify individual users.
Preference Cookies
These cookies remember your choices and preferences, such as language settings, course bookmarks, and customized learning paths. They make your experience more personalized and efficient.
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some features of our platform. We don't use cookies for advertising or tracking across other websites.
Children's Privacy
Our educational platform is designed for adult learners interested in stock market education. We don't knowingly collect personal information from children under 18 years of age.
If we discover that we've inadvertently collected information from someone under 18, we'll take immediate steps to delete that information. Parents or guardians who believe their child has provided us with personal information should contact us immediately.
For users between 16-18 years old interested in financial education, we recommend parental involvement in the learning process and account setup. While our content is educational and doesn't involve actual trading, parental guidance can enhance the learning experience.
Policy Updates
We review and update this privacy policy regularly to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through your account email and prominently display the updates on our platform.
Minor updates, such as clarifications or contact information changes, may be made without advance notice. We encourage you to review this policy periodically to stay informed about how we protect your information.
Continued use of our platform after policy updates indicates your acceptance of the revised terms. If you disagree with changes, you can close your account or contact us to discuss your concerns.
Privacy Questions?
Contact our Privacy Officer at info@bnworksys.com
Call us at +66 32 389 492
Write to us at: 56 Thanon Sukprayun, Na Pa, Chon Buri District, Chon Buri 20000, Thailand
We typically respond to privacy inquiries within 2-3 business days
This Privacy Policy is effective as of January 15, 2025
Last updated: January 15, 2025